Guests may contact us within 3 days of their service(s) for any changes that they require. We do not offer refunds on services, but we are happy to make things right for you within 7 days of the original service. If you request/require an additional service to achieve your desired look - and you did not originally receive that service - you will be charged full price for the additional service.
We recommend you see the same service provider you originally saw to adjust your service. However, if you prefer to see a higher level service provider, you will be charged the service level price difference.